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FAQ's

Q: How can I contact you?

A: Send us an email at customercare@bezelsandbytes.com. We love hearing from our customers and appreciate the questions and feedback. If you prefer to chat on the phone, let us know your phone number and a good time to call. 


 

Apple Watch Band FAQ

Fitbit Jewelry FAQ

Return Policy FAQ

Why do customers love Bezels & Bytes?

 


Apple Watch Band FAQ

 

Q: Do your bands fit the Apple Watch, Apple Watch Series 2, Apple Watch Series 3 and the Apple Watch Series 4? 

A: Yes! The watch bands are a universal fit and work for all Apple Watch Bands.

Q: Do your bands fit the 38mm/40mm or 42mm/44mm watch?

A: We have bands for both sizes, and you can add the specific size band to your shopping cart.

The smaller watch face size is a 38mm for the Apple Watch, Apple Watch Series 2 and Apple Watch Series 3. For the new (2018 launch) the smaller face is the 40mm for the Apple Watch Series 4.

The larger watch face size is a 42mm for the Apple Watch, Apple Watch Series 2 and Apple Watch Series 3. For the new (2018 launch) the larger face is the 44mm for the Apple Watch Series 4.

Q: How do I adjust the size of the chainlink band?

A: It's super simple with the removable links. See the video below, just 10 seconds long!

 

Q: How do I switch my band?

A: You just need to press the small button on the back of your Apple watch to slide out the band. When you slide in your new fabulous Bezels & Bytes band, make sure the black dots face up and you feel the band click into place. Check out our video below for our demo!

 

Q: What size wrist do your Watch Bands fit?

Our bands fit a wide range of wrists comfortably from 5 inches and up. And all of our metal bands are able to easily (at home) add additional links to get that perfect fit. On each watch band page click on the tab "Details" to find exact measurements by style. You can DM @bezelsandbytes or reach out via customercare@bezelsandbytes.com with any additional fit questions.  


Fitbit Jewelry FAQ

 

Q: Will the bracelet still track my steps and sync to the Fitbit App on my phone?

A: Yes!  We have tested our jewelry to ensure steps are recorded as accurately as the rubber bracelet. You can still access all the features you love about your Fitbit in Bezels & Bytes jewelry: track your steps, tap to see your status lights, feel the rewarding buzz when you've hit your goal, and sync to your phone. Now you can track your steps in style.

Q: Do your bracelets fit the Fitbit Charge?  

A: Our charms work with the Charge 2 bands.

 


 

Return Policy FAQ

We want you to love your Bezels & Bytes jewelry! Unworn items may be returned for a full refund when the return is requested within 30 days of your order date. During this time period, we are also happy to offer free return shipping in the USA. Click here to retrieve a pre-paid US Return Label. 

To ensure you receive a full refund, please wrap your band or jewelry in its original packaging to prevent scratches in transit. Please mail your package within 5 days of receiving the label to avoid an $8 restocking fee. Final Sale items are noted within the product description and are non-returnable (no returns or exchanges).

Please note we do not manage exchanges. You'll receive your new band much faster if you place a new order.


Q: What are customers saying about Bezels & Bytes?

 

A: We love hearing from our customers! Check out our Facebook and Instagram to see what customers are saying...Here are a few notes we've received:

  • I received my chain link & leather Apple watch bracelet yesterday and I LOVE It!! It's the most beautiful Apple watch band I have seen by far.  Definitely worth the wait. :)"
  • "I just received my replacement chain link band for my iwatch and I love it! It fits perfectly, is gorgeous and using the clasp to shorten is just genius. Thank you, thank you! You are awesome. Thumbs WAY up."

  • "I love the 3 bands that I’ve received from your company.  They are very good quality and super stylish."

  • "I was looking for a professional and stylish bracelet for my Fitbit. So glad I found you girls and I'll spread the word!"

  • "SO excited to see a silver version of this bracelet. I am totally loving the gold one I bought earlier in April. I must say thanks for making fitness stylish and affordable. I have received SO many compliments on the gold basketweave. No one believes it is actually my Fitbit until I take it off and SHOW THEM. Then I write down the website and tell them to check it out. I am beyond happy with the first one and tickled pink now that there is a silver option. Truly, thank you for making my fitness tracker fit my office attire!"

  • "I just received my band and an totally in love with it! I have been searching for a band that's comfortable, stylish and easy! Your product looks great with my jewelry and was delivered in record time! Thanks so much!"

  • "I'm thrilled that your line is less expensive than {...} and more stylish (IMHO)!!"

  • "I think you guys have the best products out there based on style, quality and price point."